Customer service
Answers to recurring questions, order status updates, complaints and returns, scheduling.
Small business automation · Cost sAIvings
Confirming appointments, sending invoices and chasing payments, pulling paperwork together, building reports, copying data from one program to another. We build automations that take this kind of work off small businesses.
Describe one task. Within 48 hours, we’ll send you a fixed price. The quote is free, and you’re not committing to anything.
Reply within 48 hours on business days. The price in the quote is valid for 30 days.
Example: one hour a day
A year€6,300
That’s what one task taking an hour a day costs in a year. Next year it’s the same, until something changes.
Example hourly rate. Calculate your own task →
If a person repeats a task on a computer, it can be automated or greatly simplified. You don’t need any special system.
Chapter 1 · Is it for you
The test is simple: a person, a computer and repetition. If all three apply, the task can be automated or greatly simplified.
Every day or every week, always the same way: retyping, issuing, reminding, reporting. Usually because “that’s how we’ve always done it.”
A program, a spreadsheet, email, a browser or a computer-controlled machine. You don’t need any special “system.”
You can explain in a few sentences how it’s done, start to finish. If it can be described, it can be automated.
Answers to recurring questions, order status updates, complaints and returns, scheduling.
Invoices, payment reminders, revenue reports, expense tracking.
Following up on quotes, email campaigns, ad reports, collecting inquiries.
Work schedules, timesheets, task assignment.
Stock levels and shortages, supplier orders, shipment tracking.
Contracts from templates, archiving, a report for the owner every morning.
Don’t see your task here? Describe it for a quote. We’ll tell you whether it can be automated and whether it’s worth it.
Money you don’t spend on repetitive work stays in the business. To make the same profit from sales, you’d have to sell many times that amount, depending on your margin.
The hours an automation frees up can go to service and sales. Same business, same people, more work done.
It runs in the evening, on weekends and on holidays. And it does the job the same way every time: no typos, no missed rows.
Chapter 2 · Calculate the cost
Choose a task, then enter how many hours a month it takes everyone who does it and what an hour of that work costs you. The calculator runs only in your browser: it saves nothing and sends nothing.
Enter the hours and the rate, and the amount will appear here.
Rule of thumb: an hour a day is about 21 hours a month, and 5 hours a week is about 22.
Chapter 3 · Real examples
We don’t name the businesses. The numbers come from these projects.
Chapter 4 · Process and price
You don’t have to learn or install anything. You order a process that works.
Assessment
We talk about what takes up the most time in your business. On your side, that’s one or two hours of conversation.
Build
We build the automation, usually in one to three weeks. Meanwhile, you run your business as usual.
Launch
Before we start, we agree in writing how you’ll know everything works. You sign off on a process that simply runs.
Ongoing care
We monitor the automation, fix it and improve it.
from €250
to automate your first process
We give you the exact amount in the quote. It depends on the process.
€50
a month for ongoing care
Checks, adjustments and fixes included. At least one year, then on the same terms.
€0
for the quote
Not binding for you. It binds us for 30 days.
All prices exclude VAT. Ongoing care is part of the service: there’s no option without it and no pay-per-fix. Fixes under ongoing care cost nothing extra.
Describe one task, the one that takes up the most time in your business. It takes three minutes. If your description shows the task isn’t worth automating, we’ll tell you so, just as fast and just as free.
Describe a taskSay so in the quote form, and we’ll tell you how we can help.
NetAnaliza and its founder, Łukasz Koronczok, who has sold on Amazon in many countries since 2009, guest-lectures at SGH Warsaw School of Economics and runs training for companies. We build automations with AI, Google Workspace, Make and n8n.
2009
in e-commerce since
PLN 170,000+
saved in our own business
40+
countries we have experience in
No. It’s enough that the task happens on a computer: in a program, a spreadsheet, email or a browser. The automation works with what you already use.
No. We build the automation. Your part is the conversation at the start and the decision at the end.
Usually one to three weeks. On your side, it’s one or two hours of conversation during the assessment.
Automating your first process starts at €250 plus VAT, and ongoing care is €50 a month plus VAT. We give you the exact amount in a free quote.
No. You get a number, and that can be the end of it. The quote commits us: it’s the price we’ll build the automation for, valid for 30 days.
No. Ongoing care is part of the service: at least one year, then on the same terms. Fixes under ongoing care cost nothing extra.
Then we’ll say so in the quote, just as fast and just as free. We’d rather lose a job than build something that won’t pay for itself.
No. We use AI where a situation needs judging or a text needs understanding. The paperwork automation in the second example runs without AI because it didn’t need it.
Before we start, we agree in writing how you’ll know everything works. Only then do you sign off on the process.
Yes. We work in English, German and Polish.
Say so in the quote form, and we’ll tell you how we can help.
P.S. Use the calculator to see what one task costs you. You pay that amount every month until something changes. Describe it for a quote, and you’ll hear back within 48 hours.